Aventis

On-Site Services

Aventis On-Site Support Overview

  • All on-site services programs are available in 1, 2, or 3 year Service Level Agreements (SLA), and are available for renewal throughout the contract term.
  • All on-site services programs are available to customers located in the continental United States.
  • Aventis On-Site Support Overview

    Aventis On-Site Support Overview

    • All on-site services programs are available in 1, 2, or 3 year Service Level Agreements (SLA), and are available for renewal throughout the contract term.
    • All on-site services programs are available to customers located in the continental United States.
  • Aventis On-Site Support Gold

    Aventis On-Site Support Gold

    • 12 hour technical phone support, Monday through Friday
    • Next business day on-site support (9AM - 6PM)
  • Aventis On-Site Support Platinum

    Aventis On-Site Support Platinum

    • 24 hour technical phone support, Monday through Sunday
    • Same day 4 hour on-site support
  • Aventis On-Site Support Custom

    Aventis On-Site Support Custom

    • Custom technical phone support options to fit your needs
    • Custom on-site support options to fit your needs
    • Consolidate on-site support for all existing equipment
  • Aventis On-Site Install

    Aventis On-Site Install

    • Small to large scale installations: single server to whole rack deployment
    • OEM certified technicians install your hardware according to your installation requirements
    • Diagnostic and post-installation testing guarantee successful installation
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